*** Please note that due to the current situation re: COVID-19, during busy periods eg after a new product launch, I will only be shipping orders first thing Friday mornings. Your order may be posted earlier but I cannot guarantee this. Thank you for understanding. ***
Dystopia is a small brand currently shipping within the UK only. While I would love to ship worldwide, at the moment it would not be cost effective for me to do so. Thank you for understanding.
The shipping cost charged at the checkout is for 2nd class standard shipping with Royal Mail. If you would like to upgrade to 1st class standard, 2nd class signed for or 1st class signed for, you can purchase these options in the 'Shipping Upgrades' section of the shop.
Turn around time:
*** Due to the current situation re: COVID-19, please allow up to seven days for your order to be dispatched. ***
Estimated turn around time for me to pack and send your items is as follows:
In stock items - 2-4 working days
Pre-order items - 14-21 working days
Please note these are only estimated TATs. Delays can happen and I will endeavour to let you know as soon as possible should they arise. Please see Royal Mail's website for estimated shipping times which are in addition to the dispatch times stated above.
If you have purchased an in stock item and have not received it within 14 days, please email me on firstname.lastname@example.org.
If you have ordered a pre-order item and have not received it within 28 days, please email me on email@example.com.
If you have any queries about shipping or about your order please do not hesitate to email me on firstname.lastname@example.org.